By Mike Reeves-McMillan -
Productivity. Why do we care about it so much?
One of the reasons may be that it used to be easy to measure.
When the Western world was becoming more and more an industrial world, when we were still the best there was at making things, one way for a company to make more money than its competitors was to increase productivity. If the factory down the road made 15 widgets an hour, and you could figure out how to make 18 widgets an hour of the same quality, all else being equal, you were going to win.
Of course, in a postindustrial service and knowledge economy, nobody really knows how to measure productivity any more. If I can produce a thousand lines of code a day, and Bob in the next cubicle can produce 800, that doesn’t mean I’m a 25% better programmer than Bob. My code may be full of bugs, it may miss the point of the requirement, it may be harder to maintain than Bob’s lean, elegant program.
So it’s hard to measure productivity when people are doing complex, human things that a machine can’t do. Which offers us an opportunity, because when you only measure productivity, you end up treating humans like machines. (And we can look back on the 20th century and see how well that turned out.)
Here are five things, then, that are better than productivity, and more important for you to work on. If you get these right, for yourself or your business, the productivity will more or less take care of itself.
1. Adaptability and Flexibility
Adaptability is doing things, in each situation, that are helpful for that situation. One of the reasons I spend so much time on my blog writing about personal development techniques is that having a wide range of techniques available to use helps you to be adaptable.
Have you ever met someone who’s inexperienced at their job, and has only one technique that they use in every situation? Beginning therapists are especially prone to this. Even if the technique they know is completely inappropriate and unhelpful, they’ll use it anyway – because they don’t have an alternative.
Being adaptable is a combination of three things:
- Knowing multiple ways to work,
- Having the experience, the wisdom, and the situational awareness to choose the right one at the right time, and
- Having the confidence to use it.
How to be more adaptable
As a Registered Hypnotherapist, I’m required to do a certain amount of continuing education every year. One huge benefit of that is that I’m constantly learning, from experienced people in my profession, new techniques and new ways of looking at the challenges that my clients bring to me.
The best way I know to build your adaptability is to learn and then practice. Learn new techniques, new perspectives and new strategies from multiple teachers, and try them out. Pay attention and notice the outcomes.
What will you do today to build your adaptability?
2. Awareness
I mentioned awareness just now. Awareness of your own strengths, weaknesses, goals and values, and preferred ways of working is essential if you’re going to be successful. So is awareness of those factors in the people you work with.
Finally, the ability to be aware of and analyze each situation as itself, and not what it reminds you of is what allows you to use those multiple, flexible, adaptable strategies and techniques to meet your challenges in the best possible way.
How to be more aware
Awareness comes from paying attention and thinking about what you observe.
One of my greatest tools to help me with awareness is blogging, to be honest. Because I’m committed to writing regularly about personal development, I’m always looking for material, and my own life is the nearest to hand (though I learn a lot from my friends and family as well, of course).
When I observe something, I ask myself, “What lesson can I draw from that?” And then I write it down. It cultivates a mindset of awareness.
What will you do today to build your awareness?
3. Growth
Growth is something that economists talk about a lot. But they have a limited view of it which, in my opinion, has led us to some bad outcomes.
Growth isn’t just about getting bigger, doing more, making more, having larger profits, or employing more people. When we see cells in a human body taking this kind of approach to growth, at the expense of the cells around them and in a way that throws the whole out of balance, we call it “cancer”.
Growth is about development, unfolding, and extending. It can be just as much about depth and inner reorganization to better align with your values, goals and strengths as it is about increasing any outwardly measurable number.
How to grow
To be honest, awareness leads to growth pretty much inevitably – as long as you’re committed to acting on what you perceive and know how to do so.
If you don’t know how to change, find out. Because sitting with an awareness that you want to be different and not doing anything about it is a recipe for great unhappiness.
Look for some techniques of personal growth. Find some that are simple, that don’t have a complicated ideology or jargon that you have to wade through first, and that have proven success in real life. Then practice them consistently, and you will grow.
What will you do today to nurture and sustain your own growth?
4. Meaning and Purpose
The science of the 20th century decided that meaning and purpose couldn’t be measured, so they weren’t important (or even real).
Now the science of the 21st century is confirming what experience has shown us: A life lived with meaning and purpose makes a huge difference to our wellbeing. Lacking meaning and purpose, we lack a direction for growth, a way of making sense of the world, or a basis for choosing the best way. We also get mentally, physically, spiritually and socially unwell.
How to find meaning and purpose
Meaning and purpose are personal. You can’t live out someone else’s. So self-insight is one of the essentials for finding them.
What are you good at? What do you love to do? In what situations do you feel most alive? If you woke up tomorrow and it was your ideal day, what would you spend it doing?
Take a few online tests. Dr Martin Seligman, the famous happiness researcher, has a great collection on his Authentic Happiness website. They’re free, and taking them contributes to his research, as well as giving you insight into yourself and your own meaning and purpose in life.
What will you do today to find meaning and purpose?
5. Autonomy
Autonomy is different from independence. Independence is going it alone. Autonomy is having a say in the direction your life is taking – being able to translate your meaning and purpose into action.
And it’s entirely possible to have autonomy without independence. As a member of a team, you’re not independent, but you can be autonomous. In my day job, I do a lot of project work. My favourite projects are the ones like I’m on at the moment, where everyone is experienced enough, and trusts each other enough, that there’s a high degree of autonomy in how I get my work done. My immediate boss has said, in as many words, “I trust you, you take care of it how you want.”
How to be more autonomous
People who demonstrate flexibility, insight, personal growth, and purpose are likely to receive more autonomy just in the nature of things. But even if you work in an organization where those qualities aren’t valued, and where autonomy is not on the table, you can find areas of your life – even areas of your work – where you can take more autonomy for yourself, just by having those qualities.
Flexibility obviously sets you up with more autonomy straight away. You have more than one path to the outcome, and you can choose the one you think will give the best result.
If you have insight, you can choose to react differently to the same situation. If you’re experiencing personal growth, you will choose to react differently. And if you’re finding meaning and purpose in your life, you’ll inevitably start to make choices in line with that meaning and purpose. You’ll be making your choices for a reason that extends beyond the immediate moment and your mood at the time, and that, in itself, gives you autonomy.
What will you do today to increase your autonomy?
How to be happy
By the way, all these qualities – flexibility, insight, personal growth, meaning and purpose, and autonomy – will make you happier. Not every moment of every day, and you’ll certainly face greater challenges as you pursue them, but over the long term and in general, your life will be richer and more fulfilling.
And that has mere productivity beat all to hell, if you ask me.
Mike Reeves-McMillan trains ordinary people to be heroes at How to Be Amazing. You can pick up his ebook on How to be Happy when you join his site (it’s free).










